QUICK REFERENCE

• Return window: 30 days from delivery date for all UNUSED paddles.  See below for more details about used paddles
• Warranty period: 365 days for USAP foam paddles.   90 days for body helix honeycomb core paddles.   No warranty for Sandbox paddles
• Return shipping: Customer pays (except FLiK errors)
• Warranty evaluation shipping: Customer pays return shipping, which FLiK reimburses up to $15 if the paddle is found to be defective.
• Restocking fees: $20 (lightly used).  $35 (heavily used)
• Original shipping costs: Non-refundable

RETURN SHIPPING COSTS

• Customer is responsible for all return shipping costs
• We recommend using a trackable, insured shipping method
• FLiK is not responsible for paddles lost or damaged during return transit
• Once tracking shows delivery to our facility, FLiK assumes responsibility
• Refunds will be processed within 5-7 business days of receiving and inspecting the returned paddle. Please allow 3-5 additional business days for the refund to appear in your account depending on your financial institution.

RETURN POLICY

Return Window & Eligibility:

• All returns must be initiated by sending photos of both paddle faces, the edge guard, and the serial number to sales@redchairtime.com. No returns will be authorized before pics/videos have been received and inspected.
• Paddles must be received back at FLiK within 30 calendar days from the original delivery date (postmark date or return authorization date is irrelevant)
• Paddle must have been purchased through flikpickleball.com or an authorized FLiK distributor (proof of purchase required)
• Being unaware of this return policy before purchase does not void these conditions