Sea Eagle Return Policy

There is a 30% re-stocking fee plus 5% chargeback fee on all items.
  1. Returns are only accepted for manufacturers' defects for 3 years
  2. Returns will be processed within 30 business days of the receipt of returned products
  3. Products returned must be:
    • Clean. Any dirt, mud, stains or debris on returned products will result in a cleaning fee.
    • Undamaged. Products damaged through abuse, accidents or neglect cannot be returned. Any items found to be damaged will be assessed a repair charge. Sea Eagle reserves the right to refuse returns of damaged items.
    • In salable condition. Returned items must be resold. Sea Eagle Boats, inc. cannot accept returns in less than salable condition.
    • Complete with all parts and accessories shipped on the original order. Incomplete orders will receive a partial refund pro-rated at the current retail price of the missing parts.
  4. Customers returning eligible products will receive a refund for the purchase price of the product, not including any shipping charges, import duty, brokerage, restocking fees or other fees.
  5. Refunds will be issued by the original payment method
    • If the original credit card is expired or cancelled then refunds will be issued by check.
    • If original order is more than 120 days old, refund will be issued by check.
  6. Return freight is the customer's responsibility
    • Customers are responsible for packaging products securely and insuring return shipments.
    • Customers who refuse delivery of a shipment will be liable for all fees and shipping charges resulting from that refusal.
    • Products damaged in return shipment are not the responsibility of Sea Eagle Boats, Inc.
    • Any claims for products damaged in return freight must be handled by the customer subject to the insurance policy the customer purchased for the return freight.

Contact Us:

Monday – Friday: 9AM – 5PM (CST)
Email: sales@redchairtime.com