OUTDOOR FURNITURE
WARRANTY

HIGH DENSITY POLYETHYLENE (HDPE) and MARINE
GRADE POLYETHYLENE (MGP)

TWENTY (20) YEAR LIMITED WARRANTY (RESIDENTIAL) FIVE (5) YEAR LIMITED WARRANTY (COMMERCIAL)

Berlin Gardens, LLC
("Berlin Gardens") warrants to the original purchaser that its and outdoor furniture products will be free of original defects in workmanship
and materials for a period of twenty
(20) years of residential use or five (5) years
of commercial use unless otherwise
noted in the warranty. The warranty is effective starting on the date of
purchase. At its option, Berlin
Gardens will repair or replace this product without charge for materials and
labor, providing our inspection indicates that an original
defect exists. Should Berlin Gardens
choose to replace the product,
and the product is no longer available at the time the warranty service is required,
a substitution of similar performance and equal or greater value
will be made. Polyethylene is a synthetic product and may scratch, can fade when exposed to sunlight,
or stain after prolonged contact with
other substances, all of which are not covered in this warranty. Some expansion
and contraction is to be expected during
changes in humidity
and temperature. The foregoing shall not be considered
defects in materials or workmanship
and are not covered under this warranty.
Stainless steel fasteners are
warranted not to fail structurally for the applicable warranty period.
Stainless steel may rust in certain extreme
conditions (such as coastal
areas) if not maintained.
This warranty does not cover rusting fasteners or structural failure due to
rusting fasteners, damage caused by unauthorized service or repair, alteration of this
product, abuse or misuse,
normal wear and tear on materials, or any attempt to use the
product in a manner or for a purpose other than for which it is customarily intended. This warranty
also does not cover scratching or chipping of polyethylene; however,
this warranty shall not limit
any warranties made by the manufacturer for such items which may extend to you.

Folding Chairs, Folding Accessories & Sling Chair Frames are warranted to be free of original defects in workmanship and material for a
period of ten (10) years of
residential use or two (2) years of commercial use.

Mayhew Stationary Adirondack is warranted to be free of original
defects in workmanship and material
for a period of twenty (20) years of residential use or two (2) years of commercial use.

Berkley (Expandable)
Table is
warranted to be free of original effects in workmanship and material for a
period of twenty
(20) years of
residential use or two (2) years of commercial use. The Powder Coating is warranted for two (2) years, the Berkley (Expandable)
Table Folding Mechanism is
warranted for five (5) years.

Powder Coating on all powder coated
components on Berlin Gardens Furniture is warranted for two (2) years against peeling,
cracking, or blistering. This does not include failure of the powder coat finish due to abrasion, including but not limited to abrasion caused
by stacking/leaning/moving the furniture against
other furniture/items or scraping against
other surfaces.

Swivel
Mechanisms, Bradford Pergolas,
Arbors and A-Frames
are warranted not to fail structurally for five (5) years of residential use or two (2) years of commercial use.

Cushions are
warranted to
be free of original defects in
workmanship and
material for a period of one

(1) year of residential use and are not warranted for commercial use. Compression of cushions shall not be considered a defect in materials and workmanship and are not covered under this warranty.

Sling Materials used in Berlin Gardens Furniture are warranted to
be free of original defects
and workmanship for a period of three (3) years of residential use and one (1) year of commercial use.

Umbrellas are warranted for three (3) years on original workmanship, the cover is
warranted for one (1) year on workmanship. Umbrellas are not
warranted for commercial use. Steel Umbrella Bases are warranted for one (1) year of residential use.
Commercial use and rusting are not covered
by this warranty.

Berlin Gardens makes no warranties other than those
which are specifically described herein. Berlin Gardens
makes no implied warranty of merchant ability or implied warranty of fitness for a particular purpose. Some states do not allow limitations of implied warranty so this limitation maynot
apply to you. In that event, any such implied warranty is limitedto that required by law. Berlin Gardens shall not be liable for incidental or consequential damages, including, but not limited to, lost profits or other economic or commercial losses. The sole remedy provided in this warranty is
repair or replacement of this
product. Any cost of shipping and handling shall be paid by you.

Return Requests

Given our furniture is custom-built, made-to-order, a 30% restocking fee and 5% chargeback fee applies for returns. Requests must be submitted within 7 days of receipt. All returns must have an RMA number assigned by customer service on the outside of the box. The customer is responsible for all freight charges on unwanted items that are being returned. Any product returned to Berlin Gardens without preauthorization will not be processed until sufficient information has been provided by the dealer. For products being returned for repair, an RMA number assigned by customer service is required as well. Products that are discontinued or have been assembled are not returnable.

Refunds

Once your return is received and inspected, you will be notified of the approval or rejection of your refund. If approved, items that are packaged properly and deemed resalable will be credited to your original payment method within a certain number of days, less 30% restocking and 5% chargeback fee.  For late or missing refunds, please contact us at sales@redchairtime.com

Click To See Dimensions & Weights PDF Catalog